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For your convenience, we have summarized the warranty terms for the following manufacturers that we currently represent. Please be aware that a specific Manufacturer’s Warranty Agreement will supercede our chart below and may include specific conditions and limitations. Many manufacturers require that the customer send in their warranty registration with a copy of the sales receipt or register the product purchased online in order to obtain full length warranties. For finer detailed information regarding a manufacturer’s specific product and its associated warranty, you can contact us, the manufacturer directly, or refer to the exact terms and conditions of the warranty that are available in the manual for each product.
Shipping costs associated with Warranty Repairs are the sole responsibility of the customer. Save your packaging, since products must be shipped in their original packaging to assure the safety of the product during shipping or transporting.
| Manufacturer |
Warranty |
| Acoustic Masterpiece |
3 years / 90 days on tubes |
| Aesthetix |
3 years parts & labor. 90 days on tubes |
| AirTight |
3 years / 90 days on tubes |
| Arcam |
1 year mechanical on all , 2 years parts/labor DiVa products, 5 years parts/labor FMJ products |
| Benz-Micro |
2 years on cartridges |
| Brinkmann Electronics / Turntables/Tonearms |
5 years (must send in warranty card and copy of sales receipt to Brinkmann USA. |
| Brinkmann Cartridges |
1 year |
| Clearaudio |
2 years on cartridges. 3-10 years on turntables, depending on model |
| Essential Sound Products (ESP AC cables) |
5 years |
| Finite Element |
5 years against defects in workmanship & materials |
| Glass Audio |
3 years through Distributor |
| Graham |
5 years |
| Harmonic Resolution Systems (HRS) |
5 years limited |
| LAMM INDUSTRIES |
Limited Five-Year Non-Transferable Warranty |
| Lyra |
1 year |
| MAGICO |
3 years limited |
| Magnum Dynalab |
2 years on tuners both parts and labor |
| Nitty Gritty |
1 year parts and labor |
| Nottingham Turntables |
5 years |
| Nottingham Tonearms |
6 months |
| Primare |
3 years |
| PrimaLuna |
2 year limited warranty on all products,
6 month warranty on stock vacuum tubes |
| ProJect Phono Preamps |
2 years from date of purchase on all parts defective in materials and workmanship to the original owner |
| ProJect Turntables |
2 years from date of purchase on all parts defective in materials and workmanship to the original owner |
| Quad ESL |
1 year |
| Quadraspire |
1 year against defects in workmanship & materials |
| Rega Turntables/ Tonearms |
3 years limited |
| Rega Cartridges |
1 year |
| REL |
3 years |
| Shunyata |
1 year |
| Siltech |
Lifetime against defects in workmanship & materials |
| SME Turtables |
3 years through Sumiko |
| SME Tonearms |
3 years through Sumiko |
| Sonus Faber |
5 years |
| Sumiko |
1 year on cartridges |
Updated 12/11/06
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